Privacy policy

Introduction

At DeeCide SA, we attach paramount importance to the protection of your personal data. We are committed to protecting your personal information and to complying with all applicable laws and regulations relating to personal data protection. The purpose of this privacy policy is to inform you about what data we collect, how we use it and the measures we take to protect it.

Information we collect

We collect the following categories of information:

The information you provide when you fill in forms on our website, such as your name, email address and phone number.
The information you give us when you contact us by email or phone.
The data you provide when you use our online services, such as the pages you view and the searches you make.

How we use your information

We use your personal information for the following purposes:

To provide you with the services you have requested.
To send you information about our products and services.
To send you special offers and promotions that may interest you.
To improve our website and our services based on your feedback and preferences.
To contact you, where applicable, for administrative reasons or to resolve any issue related to your use of our website.

Sharing your information

We will not disclose your personal information to third parties, unless required by law or necessary to provide the services you have requested. We may also share aggregated information (which does not allow you to be personally identified) with third parties for research or marketing purposes.

Protecting your information

We take appropriate security measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction. We use industry-standard security technologies, but it is important to note that no method of transmission over the Internet or of electronic storage is 100% secure.

Audience measurement

With your consent, given through the banner shown on your first visit, we use Google Analytics, a service of Google Ireland Limited, to measure traffic on our site: pages viewed, language, device type, referring site and contact form submissions. Google Analytics then sets cookies (_ga and _ga_*) and processes this data on our behalf. Data sharing with Google and advertising features are turned off. This data is used solely to improve the site. Your choice is kept for 6 months in your browser; you can change it at any time via the “Manage cookies” link at the very bottom of every page. Without your consent, Google Analytics is not loaded and its cookies are deleted.

Your choices

You have the option to refuse to receive communications from us by contacting us using the details provided in the legal notice section. You may also choose not to provide certain information, although this may limit your access to some of our services.

Access to your information

You have the right to request access to your personal information and to correct it if it is inaccurate. To exercise this right, please contact us using the details provided in the legal notice section.

Updates to the privacy policy

We reserve the right to update this privacy policy at any time. Changes will be published on our website, and the date of the last update will be shown at the top of this page. We encourage you to review this policy regularly to stay informed about our practices regarding the protection of your personal data.

Contact us

If you have any questions or concerns about our privacy policy, please contact us using the details provided in the legal notice section. We are committed to responding to your requests and resolving any issue.

Data protection officer

DeeCide SA has appointed a data protection officer responsible for overseeing our compliance with this privacy policy and with the applicable laws and regulations relating to personal data protection. If you have any questions or concerns about the protection of your personal data, please contact our data protection officer using the details provided in the legal notice section.